Lost / Stolen Card

What to do if your VISA Credit or Debit card is lost or stolen.

Report a lost or stolen VISA Platinum Credit Card or BCEFCU VISA Debit Card

Report a lost or stolen VISA Platinum Credit Card

  1. Call 1-800-449-7728
  2. Outside the U.S. call collect: 0-410-581-9994
If you think your VISA Platinum Credit Card has been used without your authorization call 1-888-918-7313.

Report a lost or stolen VISA Debit Card

  1. Call 1-800-472-3272
  2. Outside the U.S. call collect: 0-973-682-2652

If you think your VISA Debit Card has been used without your authorization call 1-800-262-2024.